Songza - mercifully simple by design -
Songza worked on its music streaming product for over a year before it struck gold. Since launching its “Concierge” service in March, the service has blown up. It wasn’t a direct line to success—I…
It is by design, mercifully simple. Once the company realized it had something good, the team took what Roman calls “aggressively-focused positions.” They stopped thinking about and accommodating for edge cases. Any feature suggestion that might appeal only to early adopters was immediately killed.
Hope is a good thing, maybe the best of things, and no good thing ever dies. — Andy Dufresne, The Shawshank Redemption
At the risk of coming off as a total fat-so, I’d like to share this fantastic progress bar on the Dominos website.
The first step lights up when you place your order, then when someone at the store takes your order and processes it, the tracker tells you that it’s being fired up! It also adds the name of the employee who processed it, to keep things real.
Each segment/step also pulsates, so it’s never static, which gives the perception that things are moving along (even if they aren’t).
There’s very little James has produced that I don’t totally love.
I’m the feature interview in this month’s edition of Adobe Inspire Magazine. They let me design the cover, so I put a panther on it.
Predictably Irrational: The Hidden Forces That Shape our Decisions is a fascinating behavioral economics book by Professor Dan Ariely.
If you’ve followed this blog for any amount of time, you might have noticed my
obsession mild fascination with human behavior. I love me some Malcolm Gladwell and I often talk about symbolism and personal struggles of protagonists in most of the books I read.
This book should’ve been called “The Power of the Human Mind” because it uncovers all the different things we think of when making everyday decisions from ordering food at a restaurant to making a choice to cheat or not cheat on an exam. Professor Ariely makes use of very relevant research studies he’s conducted, mostly at universities like MIT and Duke where he’s held teaching positions, to tell stories about various everyday behavior patterns.
For example, do you know that you’re better off ordering anonymously at restaurants instead of saying your orders out loud? Or that you’re more likely to steal a pencil from your office than 10 cents that a pencil costs? Or that we tend to be attracted to certain people because of the people that surround them?
Not only do I question every purchasing (and life!) decision I make after reading this book, I can’t stop recommending it to everyone I know. Don’t let the somewhat dry-ish title fool you, it’s actually an extremely entertaining read.
Time to read: ~1 week (things were busy at work)
themuselim said: This is awesome, thank you for sharing this. I’m really into UX for my own startup and every bit helps.
I’m glad you found it useful! Every time I write UX stuff on here, I wonder if this is the right avenue, but this makes me happy :)